{"id":2210,"date":"2026-02-25T11:01:40","date_gmt":"2026-02-25T11:01:40","guid":{"rendered":"https:\/\/smagawonderland.com\/?page_id=2210"},"modified":"2026-03-22T16:01:58","modified_gmt":"2026-03-22T16:01:58","slug":"zwroty-i-reklamacje","status":"publish","type":"page","link":"https:\/\/smagawonderland.com\/en\/zwroty-i-reklamacje\/","title":{"rendered":"Returns and Complaints"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2210\" class=\"elementor elementor-2210\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2412adf e-con-full e-flex e-con e-parent\" data-id=\"2412adf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5635a8b e-flex e-con-boxed e-con e-parent\" data-id=\"5635a8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c47f888 elementor-widget elementor-widget-heading\" data-id=\"c47f888\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns and Complaints<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-989247e e-flex e-con-boxed e-con e-parent\" data-id=\"989247e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b362332 elementor-widget elementor-widget-text-editor\" data-id=\"b362332\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Zale\u017cy nam, aby nasze lampy wnosi\u0142y do Twojego wn\u0119trza wy\u0142\u0105cznie spok\u00f3j i harmoni\u0119. Je\u015bli z jakiego\u015b powodu zam\u00f3wiony produkt nie spe\u0142nia Twoich oczekiwa\u0144, proces zwrotu u nas jest prosty i przejrzysty.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d609fb e-flex e-con-boxed e-con e-parent\" data-id=\"7d609fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2668894 elementor-widget elementor-widget-heading\" data-id=\"2668894\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Zwroty (Odst\u0105pienie od umowy)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca08e3d elementor-widget elementor-widget-text-editor\" data-id=\"ca08e3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Je\u015bli lampa nie pasuje do Twojego wn\u0119trza, masz pe\u0142ne prawo zwr\u00f3ci\u0107 j\u0105 w ci\u0105gu <b data-path-to-node=\"7\" data-index-in-node=\"79\">14 dni<\/b> od momentu odebrania przesy\u0142ki, bez podawania przyczyny.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca4ad8a e-flex e-con-boxed e-con e-parent\" data-id=\"ca4ad8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-434a10d elementor-widget elementor-widget-heading\" data-id=\"434a10d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Jak dokona\u0107 zwrotu w 3 prostych krokach?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6ff07b elementor-widget elementor-widget-text-editor\" data-id=\"a6ff07b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol start=\"1\" data-path-to-node=\"9\"><li><p data-path-to-node=\"9,0,0\"><b data-path-to-node=\"9,0,0\" data-index-in-node=\"0\">Napisz do nas:<\/b> Wy\u015blij kr\u00f3tk\u0105 wiadomo\u015b\u0107 na adres <b data-path-to-node=\"9,0,0\" data-index-in-node=\"48\"><span \n                data-original-string='j5toBbBBRH5hSeA2LaZvdQ==63dQ+nuCLz0BcypGsZLr30DnuNXV5XkbieFw9aJwRjkkQ8='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>he<span class=\"apbct-blur\">***<\/span>@<span class=\"apbct-blur\">************<\/span>od.com<\/span><\/b> z informacj\u0105 o ch\u0119ci zwrotu.<\/p><\/li><li><p data-path-to-node=\"9,1,0\"><b data-path-to-node=\"9,1,0\" data-index-in-node=\"0\">Zapakuj bezpiecznie:<\/b> Nasze lampy s\u0105 delikatne. Prosimy, zapakuj produkt w oryginalne opakowanie i zabezpiecz go tak samo, jak my zrobili\u015bmy to dla Ciebie. Pami\u0119taj, \u017ce produkt nie mo\u017ce nosi\u0107 \u015blad\u00f3w u\u017cytkowania (poza zwyk\u0142ym sprawdzeniem, jak wygl\u0105da w domu).<\/p><\/li><li><p data-path-to-node=\"9,2,0\"><b data-path-to-node=\"9,2,0\" data-index-in-node=\"0\">Ode\u015blij paczk\u0119:<\/b> Wy\u015blij przesy\u0142k\u0119 na sw\u00f3j koszt na poni\u017cszy adres:<\/p><ul data-path-to-node=\"9,2,1\"><li><p data-path-to-node=\"9,2,1,0,0\">Smaga Monika Smaga<\/p><\/li><li><p data-path-to-node=\"9,2,1,1,0\">Nad Brd\u0105 4<\/p><\/li><li><p data-path-to-node=\"9,2,1,2,0\">86-021 Bo\u017cenkowo<\/p><\/li><li><p data-path-to-node=\"9,2,1,3,0\">+48 502 595 917<\/p><\/li><\/ul><\/li><\/ol><p data-path-to-node=\"10\">\u015arodki zwr\u00f3cimy Ci w ci\u0105gu maksymalnie 14 dni od momentu otrzymania przez nas nieuszkodzonej przesy\u0142ki zwrotnej, u\u017cywaj\u0105c tej samej metody p\u0142atno\u015bci, kt\u00f3r\u0105 op\u0142acono zam\u00f3wienie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e282b38 e-flex e-con-boxed e-con e-parent\" data-id=\"e282b38\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01b2839 elementor-widget elementor-widget-heading\" data-id=\"01b2839\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kiedy zwrot nie jest mo\u017cliwy? (Zam\u00f3wienia personalizowane)\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b00897 elementor-widget elementor-widget-text-editor\" data-id=\"5b00897\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ze wzgl\u0119du na charakter naszej pracy, prawo do odst\u0105pienia od umowy <b data-path-to-node=\"12\" data-index-in-node=\"68\">nie przys\u0142uguje w przypadku produkt\u00f3w wykonanych na indywidualne zam\u00f3wienie<\/b>. Je\u015bli poprosi\u0142e\u015b nas o modyfikacj\u0119 standardowej lampy (np. inny kolor i d\u0142ugo\u015b\u0107 przewodu, niestandardowy rozmiar klosza), taki produkt jest stworzony specjalnie dla Ciebie i nie podlega zwrotowi.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4dd88ac e-flex e-con-boxed e-con e-parent\" data-id=\"4dd88ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-791d56f elementor-widget elementor-widget-heading\" data-id=\"791d56f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Unikalno\u015b\u0107 r\u0119kodzie\u0142a to nie wada\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9ba459 elementor-widget elementor-widget-text-editor\" data-id=\"b9ba459\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"14\">Nasze lampy to w 100% praca r\u0119czna. Wykorzystujemy naturalne materia\u0142y: drewno, sklejk\u0119, papier czerpany i suszone kwiaty.<\/p><ul data-path-to-node=\"15\"><li><p data-path-to-node=\"15,0,0\">Drobne r\u00f3\u017cnice w u\u0142o\u017ceniu s\u0142oj\u00f3w drewna,<\/p><\/li><li><p data-path-to-node=\"15,1,0\">Zmiany w nasyceniu koloru papieru,<\/p><\/li><li><p data-path-to-node=\"15,2,0\">Inne u\u0142o\u017cenie p\u0142atk\u00f3w kwiat\u00f3w w kloszach (np. w modelu Haru)&#8230; &#8230;s\u0105 naturaln\u0105 cech\u0105 r\u0119kodzie\u0142a, a nie wad\u0105 produktu. Ka\u017cda lampa jest unikatem i z tego powodu drobne r\u00f3\u017cnice wzgl\u0119dem zdj\u0119\u0107 w sklepie nie stanowi\u0105 podstawy do reklamacji.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc6952b e-flex e-con-boxed e-con e-parent\" data-id=\"cc6952b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52f0d0f elementor-widget elementor-widget-heading\" data-id=\"52f0d0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reklamacje (Uszkodzenia i wady)\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a87e6c7 elementor-widget elementor-widget-text-editor\" data-id=\"a87e6c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"17\">Dok\u0142adamy wszelkich stara\u0144, aby paczki by\u0142y pancerne, ale wiemy, jak bywa w transporcie. Je\u015bli lampa dotar\u0142a do Ciebie uszkodzona lub zauwa\u017cy\u0142e\u015b wad\u0119 techniczn\u0105:<\/p><ol start=\"1\" data-path-to-node=\"18\"><li><p data-path-to-node=\"18,0,0\">Zr\u00f3b zdj\u0119cia uszkodzenia (samego produktu oraz kartonu, je\u015bli jest zgnieciony).<\/p><\/li><li><p data-path-to-node=\"18,1,0\">Wy\u015blij je do nas na adres <b data-path-to-node=\"18,1,0\" data-index-in-node=\"26\"><span \n                data-original-string='3\/lIRAW3ilLIdkIt+9Xgsg==63de+q\/jjUPtd1k8TEMgKXMmtJ+tQZ58n92V2dcg\/mH24s='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>he<span class=\"apbct-blur\">***<\/span>@<span class=\"apbct-blur\">************<\/span>od.com<\/span><\/b> w ci\u0105gu 24 godzin od odbioru paczki.<\/p><\/li><li><p data-path-to-node=\"18,2,0\">Skontaktujemy si\u0119 z Tob\u0105 najszybciej jak to mo\u017cliwe, aby rozwi\u0105za\u0107 problem \u2013 naprawimy lamp\u0119, wy\u015blemy now\u0105 lub zwr\u00f3cimy Ci pieni\u0105dze.<\/p><\/li><\/ol><p data-path-to-node=\"19\">Masz dodatkowe pytania? Jeste\u015bmy tu dla Ciebie! Zadzwo\u0144:<b data-path-to-node=\"19\" data-index-in-node=\"57\">+48 502 595 917<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Zwroty i Reklamacje Zale\u017cy nam, aby nasze lampy wnosi\u0142y do Twojego wn\u0119trza wy\u0142\u0105cznie spok\u00f3j i harmoni\u0119. Je\u015bli z jakiego\u015b powodu zam\u00f3wiony produkt nie spe\u0142nia Twoich oczekiwa\u0144, proces zwrotu u nas jest prosty i przejrzysty. Zwroty (Odst\u0105pienie od umowy) Je\u015bli lampa nie pasuje do Twojego wn\u0119trza, masz pe\u0142ne prawo zwr\u00f3ci\u0107 j\u0105 w ci\u0105gu 14 dni od&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-2210","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zwroty i Reklamacje SmagaWonderland - \u015awiat\u0142o inspirowane natur\u0105<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smagawonderland.com\/en\/zwroty-i-reklamacje\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zwroty i Reklamacje SmagaWonderland - \u015awiat\u0142o inspirowane natur\u0105\" \/>\n<meta property=\"og:description\" content=\"Zwroty i Reklamacje Zale\u017cy nam, aby nasze lampy wnosi\u0142y do Twojego wn\u0119trza wy\u0142\u0105cznie spok\u00f3j i harmoni\u0119. Je\u015bli z jakiego\u015b powodu zam\u00f3wiony produkt nie spe\u0142nia Twoich oczekiwa\u0144, proces zwrotu u nas jest prosty i przejrzysty. 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